All four in one document because honesty fits on one page. We'd rather you read this than skip a wall of legalese spread across five.
Anonymous by default. You can play all 11 opening dilemmas, see the reveal, see your distance, and share — without giving us anything. No email, no name, no account.
What we keep when you play anonymously: a per-dilemma tally for your country (e.g., "1 vote for Knowledge on dilemma 7 in Nigeria today"). We never store the sequence of your answers. We never store anything that could identify you back. IPs are hashed for rate-limiting and discarded daily.
What changes when you sign in: we store your email securely, your selected countries, your streak, referral/invite credit records, and the account history needed to keep your play consistent across devices. Trajectory views are private account features and only open as the underlying history features ship. We never sell, share, or trade this data. Period.
Email reminders: reminder and invite emails are optional. They are for today's set, streak persistence, and referral rewards — no third-party pixels, no guilt copy. You can switch them off from your account or email hello@playdistance.com.
What we never do: sell data to advertisers · run third-party trackers · profile you for ads · share your private account history with anyone · use your votes outside the per-country aggregate canon.
Credits: if you bought a credit pack and haven't spent any of it, full refund within 14 days, no questions asked. After 14 days, unspent credits stay in your account for 24 months. The expired-credit handling policy will be published before paid packs leave test mode.
Prints: physical products are not live yet. Print fulfillment, returns, and replacement terms will be published before any print sales open.
How to refund: email hello@playdistance.com with your order ID. We action within 3 business days.
Journalists, researchers, and policy desks: Distance is built to become cite-ready. The Terminal exposes live country voice data; hashes, per-day canon archives, and full methodology receipts open once the canon pipeline ships.
For interviews, embargoed access, or methodology questions: press@playdistance.com. We respond within 24h on weekdays.
Press kit: logos, screenshots, and citation guidelines available on request.
Want your data gone? Email hello@playdistance.com from your account email. We action within 30 days under GDPR Article 17 / equivalent. Your contributions stay in the canon (anonymously, since they were never linked to you in the aggregate); your personal account history and email are deleted.
If we remove or hide content of yours, you have a right to appeal. Appeals go to a different admin than the one who made the original decision. 72-hour target. Public outcome logs open with the moderation backend; urgent cases can be escalated by email today.
Pattern matters: admins with high appeal-overturn rates trigger internal review. We hold ourselves to the same scrutiny we ask of users.